• 7 : 30

    Registration, check-in

Parallel discussion session

Caring Culture: turn every employee into an excellent salesperson

Room name: Room 8.4 - 8th floor, building F

  • 8:30

    Keynote

    Breakthrough and sustainable growth from digital culture

    Mr. Nguyen Dinh Thanh -Cultural Communication Expert, Co-Founder of Elite PR School

  • 9:00

    Keynote

    Growth mindset culture driving growth

    Ms. Nguyen Thi Minh Giang - Founder, NEWING

  • 9:30

    Moderator: Mr. Vu Quy Tam - CEO, CSMO Miền Nam

    Panelists:

    • Ms. Nguyen Thi Minh Giang - Founder, NEWING
    • Ms. Nguyen Hoai Thi - Chairman, Việt An Group
    • Mr. Thanh Bui - Founder & CEO, Embassy Education
    • Mr. Nguyen Đinh Thanh - Chuyên gia Truyền thông Văn hóa, Đồng sáng lập Elite PR School

When humans and AI collaborate, a new era of creativiy emerges

Room name: Hall N2T1 - building G

  • 8:30

    Keynote

    Brand growth by human intelligence in the AI age

    Mr. Nguyen Tien Huy - Group CEO, Pencil Group

  • 9:00

    Keynote

    “The Fire of Prometheus: Creative AI as a Catalyst for Unlimited Human Creativity"

    Speaker: Mr. Makoto Tominaga - Founder & CEO, Credify

  • 9:30

    OPEN DISCUSSION

    Moderator: Mr. Vo Dang Phat -CMO, FPT Group

    Panelists:

    • Mr. Nguyen Tien Huy - Group CEO, Pencil Group
    • Mr Makoto Tominaga - Founder & CEO, Credify
    • Mr. Nguyen The Duy- Founder & CEO, ADT Creative

Business elevation with excellent customer experience and service excellence

Room name: Room 9.4 - 9th floor, building F

  • 8:30

    Keynote

    Grow your brand with excellent customer experience

    Ms. Nguyen Thanh Giang - CEO & Founder, Purpose.Ant

  • 9:00

    Keynote

    Mr. Hoa Nguyen - Giám đốc điều hành, Tribe Hospitality

  • 9:30

    Panel Discussion

    Moderator: Ms. Nguyen Quynh Trang - Vice President of CSMO Vietnam, Thinking Design Expert

    Panelists:

    • Mr. Đat Nguyen - CEO, Di động Việt
    • Mr. Hoa Nguyen - Giám đốc điều hành, Tribe Hospitality
    • Ms. Nguyen Thanh Giang - CEO & Founder, Purpose.Ant

Absorb KOC: Turn customers into business partners

Room name: Room 8.3 - 8th floor, building F

  • 8:30

    Keynote

    How to turn KOC into a loyal sales representative

    Mr. Andy Đang - Head of Business HCM Branch, OMEGA Media

  • 9:00

    Keynote

    From customers to business partners: The formula for a win-win strategy

    Mr. Pham Hoanh Son - CGO ACCESSTRADE

  • 9:30

    Panel Discussion

    Moderator: Ms. Do Thi Hai Dang - CEO Le Bros

    Panelists:

    • Mr. Viruss (Tien Hoang)- Streamer, Composer, Producer, CEO 108 Gaming
    • Ms. Diem Lê (Raine) - Head of Social, MSL
    • Mr. Pham Hoanh Son - CGO ACCESSTRADE
    • Mr. Andy Dang - Head of Business HCM Branch, OMEGA Medi

Agility: Strategies to quickly adapt your business to change

Room name: Room 10.1 - 10th floor, building F

  • 8:30

    Keynote

    Agility: Accelerating adaptation with AI

    Mr. Nguyen The Nghi - Agile Coach, Trưởng Đại diện, Học viện Agile phương Nam

  • 9:00

    Keynote

    Adaptive strategy flexibility in action: An adaptation case study

    Mr. Le Hong Hai Nhan - CEO & Founder của GEEK Up

  • 9:30

    Panel Discussion

    Moderator: Ms. Phan Minh Thu - Senplus

    Panelists:

    • Mr. Phạm Vũ Tùng - Marketing Director, CNG Group of companies
    • Mr. Lê Hồng Hải Nhân - CEO & Founder của GEEK UP
    • Mr. Nguyễn Thế Nghị - Agile Coach, Trưởng Đại diện, Học viện Agile phương Nam

  • 10:30

    Coffee Break - Networking

In conjunction with VNPR - Corporate Excellence - Adherence to Core Values for Sustainable Growth

Room name: Cooperation with VNPR (Room 8.4 - 8th floor, building F)

  • 10:45

    Host: Mr. Nguyen Khoa My - Chairman of VNPR

  • 10:50

    Keynote

    Brand Purpose & Corporate Reputation

    Ms. Huynh Thi Xuan Lien - Phó Chủ tịch, CSMO Việt Nam; Chủ tịch HĐTV, CAO Fine Jewelry

  • 11:10

    Review

    Reaching the Future 2023 - Reputation Trends and Intangible Asset Management

    Dr. Clara Fontan - Director of Intelligence & Knowledge of Corporate Excellence - Centre for Reputation Leadership (Spain)

    Reviewed by Mr. Nguyen Khoa My - Chairman of VNPR

  • 11:15

    OPEN DISCUSSION

    Moderator: Mr. Nguyen Khoa My - Chairman of VNPR

    Panelists:

    • Brand Purpose & Corporate Reputation

      Ms. Huynh Thi Xuan Liên - Phó Chủ tịch, CSMO Việt Nam; Chủ tịch HĐTV, CAO Fine Jewelry

    • ESG & Future of Work

      Ms. Lien Pham - Head of MKT Operations & Sustainability (ESG) at Home Credit Vietnam

    • Responsible Leadership

      Mr. Le Anh - Director of Sustainable Development Duy Tan Recycling

    • Digitalization & Cybersecurity

      Mr. Lê Quang Huy - Consulting Director, Technology and Transformation, PwC SEA

Speed up connection with customers

Room name: Hall N2T1 - building G

  • 10:45

    Keynote

    The Rise of New Customer Loyalty: Stand Out from the Market Crowd with Genuinely Intelligent Artificial Intelligence Strategies

    Mr. Marcin Przybylski - Business Solutions Consultant, Comarch

  • 11:15

    Keynote

    Connection with customers: Love or Loyalty?

    Mr. Nguyen Hai Trieu - Founder and CEO, PrimeData

  • 11:45

    OPEN DISCUSSION

    Moderator: Ms Le Ngoc Hong Anh - Phó Ban Nội dung, CSMO miền Nam

    Panelists:

    • Ms. Hương Giang - Managing Director, Cue Vietnam
    • Mr. Marcin Przybylski - Business Solutions Consultant, Comarch
    • Mr. Nguyen Hai Trieu - Founder and CEO, PrimeData

AI WORKSHOP: GPT Chat and AI Applications in Content Building

Room name: Room 9.4 - 9th floor, building F

  • 10:45

    Keynote

    Apllication of ChatGPT, Midjourney and other modern AI tools in communication and marketing content building

    Mr. Le Cong Thanh - Chairman of Information Retrieval Technology Company (InfoRe)

  • 11:05

    Keynote

    AI application for video optimization

    Mr. Truong Hoang Tho - Founder and CEO, Alipo Creative

  • 11:25

    Keynote

    Future Fairy - Salesman story in AI Era

    Mr. Wilson Lieu - Founder Next Academy & Next Jobs

  • 11:45

    OPEN DISCUSSION

    Moderator:Mr. Tran Anh Tu - CEO/Founder Interstellar - The IMC Partner

    Panelists:

    • Mr. Dat Pham - CEO, The Bunka House
    • Mr. Nguyen Luu Thanh Minh - CEO, First Solution
    • Mr. Le Cong Thanh - Chairman of Information Retrieval Technology Company (InfoRe)
    • Mr. Truong Hoang Tho - Founder and CEO, Alipo Creative
    • Mr. Wilson Lieu - Founder, Next Academy & Next Jobs

Customer Expectation Management

Room name: Room 8.3 - 8th floor, building F

  • 10:45

    Keynote

    CXM: Creating experiences that exceed expectations

    Ms. Nguyen Đang Quynh Anh - CSO Topebox

  • 11:15

    Keynote

    Targeting customer expectations in Loyalty Marketing

    Ms. Hoa Lan Huong - Deputy CEO cum Managing Director, Galaxy Joy

  • 11:45

    OPEN DISCUSSION

    Moderator: Ms Le Quynh Thu - Vice President of CSMO Vietnam; CEO of Apex Media

    Panelists:

    • Mr. Bill Nguyen - Chief Inspiration Officer, VEG
    • Ms. Nguyen Đang Quynh Anh - CSO Topebox
    • Ms. Hoa Lan Huong - Deputy CEO cum Managing Director, Galaxy Joy

B2B Marketing in the AI/ Digital Era

Room name: Room 10.1 - 10th floor, building F

  • 10:45

    Keynote

    Leverage AI to take B2B marketing to the next level

    Mr. Nguyễn Bình Nam - CEO Opla CRM

  • 11:15

    Keynote

    "Physital Branch" - When the branch chain becomes intelligent with the power of AI

    Ms. Pham Ngoc Mai Anh - CEO AION Tech

  • 11:45

    OPEN DISCUSSION

    Moderator:Mr. Bui Quy Phong - Vice President of CSMO Vietnam,Founder DeepB

    Panelists:

    • Mr. Tran Ngoc Anh - President of CSMO Vietnam, Founder and CEO of MGi PropTech
    • Mr. Nguyen Binh Nam - CEO Opla CRM
    • Ms. Pham Ngoc Mai Anh - CEO AION Tech

  • 12:15

    LUNCH BREAK - NETWORKING